If you believe someone has fraudulently accessed or used your personal information (or is likely to do so), you should check your credit report for any suspicious transactions and also request illion to place a ban on your credit report.

Below are some frequently asked questions around what a ban request does and how it affects your credit report.

Check your Credit Report

How to do it?

Your Credit Report is a secure file illion keeps of applications for credit, and transactions in repaying credit, on your behalf. Credit providers review your Credit Report to determine if an application for credit is likely to be repaid based on your previous behaviour.

Checking your credit report is an important way of determining if any credit applications have been made in your name without you knowing. The way to access your credit report is:

  1. Credit Checkhttps://www.creditcheck.illion.com.au/

Ban your Credit Report

What does this mean?

If an individual has been a victim of fraud or believes they are likely to be a victim of fraud (including identity fraud) they can request illion to place a ban on their credit file using the Ban Request Application Form. This also allows for a Ban request to be made to the other credit reporting bodies.

Initially a ban will be put in place for 21 days. This will prevent a credit provider from accessing credit reporting information from illion and reduce the likelihood of credit being provided fraudulently.

If a ban is put in place illion will confirm with the individual and inform them when the ban period will expire.

A credit report ban is an important step if your identity has been compromised. Placing a ban on your credit report means illion may not share your credit report or information with any other credit provider (unless we are required to by law) while the ban is in place.

The initial ban period lasts for 21 days, however you can cancel or extend your ban by notifying us in writing. If a credit provider requests your credit report during this period, illion will explain there is a ban in place and will not provide any information.

Can I extend the ban beyond the initial 21 days?

Yes – you can extend your ban for a 1 year if you need to.

Can I still apply for credit during the ban?

You can apply for credit, however, while a ban is in place a Credit Provider will not be able to access credit reporting information from us, this may limit the Credit Provider’s capacity to make a full credit assessment. If a ban is in place an individual may authorise us to share their credit information with a specific Credit Provider if required, this authorisation must be in writing.

Should I ban at all the credit bureaus?

Yes – you should request a credit report ban at the two other major providers of credit reports – Equifax and Experian.  You can request this when you complete the illion Credit Report Ban Request.

Requesting, Extending and Cancelling your Credit Report Ban

Requesting a Credit Report Ban

Placing an extension on your Credit Report Ban

Cancelling an existing Credit Report Ban

During the ban period, if any credit applications or enquires are made by credit providers using your personal details, no credit reporting information will be released to those credit providers. Therefore, you may not be able to access credit during the ban period. Credit providers can still provide us with information on you during the ban period.

You can however, consent to the release of your credit reporting information during the ban period, if you wish to seek credit during this time by filling in the below form.

Please click here.