illion Software Solutions Support Team Details
JIRA Service Desk: https://servicedesk.illion.com.au
Phone: +61 3 9840 6631
Support Hours: Monday to Friday 7am – 6pm AEST (excluding Victorian public holidays)
Extended Support (where agreed): 24 x 7
Address: 479 St Kilda Rd, Melbourne VIC 3004
For all queries & issues:
- Check the Frequently Asked Questions and Documentation & User Guides for information.
- If you are unable to find a solution to your issue – log a ticket via our JIRA Service Desk
- For critical/urgent issues, SLA 1 and out of hours extended support log a ticket via our JIRA Service Desk and call the illion Software Solutions Support Team on +61 3 9480 6631